Privacy Policy

Last updated: 17 August 2026

BJP Detailing respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, request a quote or communicate with us.

1. Who we are

BJP Detailing provides paint protection film, ceramic coating, paint correction, window tinting and vehicle detailing services in Melbourne.

BJP Detailing
ABN 60 267 547 463
6 Seismic Ct, Rowville VIC 3178
info@bjpdetailing.com
0457 677 291

2. Information we collect

We may collect personal information that you provide to us, including:

• Your name

• Phone number

• Email address

• Vehicle make, model and year

• Services you are interested in

• Information included in an enquiry or quote request

• Photographs or other vehicle information you provide

• Records of communications between you and BJP Detailing

Our website may also collect limited technical information, such as your IP address, browser type, device information, pages visited, referring website and general website usage information.

3. How we collect information

We may collect personal information when you:

• Submit a quote or contact form

• Contact us by phone, email or social media

• Request information about our services

• Make or manage a booking

• Provide vehicle photographs or service details

• Visit or interact with our website

We may also receive limited information through website hosting, analytics, embedded maps and other service providers used to operate the website.

4. How we use your information

We may use your personal information to:

• Respond to enquiries and quote requests

• Recommend suitable services for your vehicle

• Arrange and manage bookings

• Provide customer support and service updates

• Contact you about work being completed on your vehicle

• Maintain business and customer records

• Improve our website, services and customer experience

• Send relevant service or promotional communications where permitted

• Meet legal, regulatory and insurance requirements

• Prevent fraud, misuse or security incidents

You can ask us to stop sending promotional communications at any time.

5. Disclosure of information

We may disclose personal information where reasonably necessary to:

• Website hosting, form processing, email and technology providers

• Analytics and website performance providers

• Contractors or service providers assisting BJP Detailing

• Professional advisers, insurers or legal representatives

• Government authorities where required or authorised by law

We do not sell or trade customer personal information.

Some technology providers may process or store information outside Australia. Where applicable, we take reasonable steps to work with reputable providers that maintain appropriate privacy and security practices.

6. Cookies and website technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve performance.

Third-party services embedded on the website, such as Google Maps, may also collect information in accordance with their own privacy policies.

More information is available in our Cookie Policy.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically through our website, email, business systems and service providers. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law. Information that is no longer required may be securely deleted or de-identified.

8. Accessing or correcting your information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

To make a request, contact us at info@bjpdetailing.com. We may need to verify your identity before processing the request.

9. Privacy concerns and complaints

If you have a question or concern about how BJP Detailing has handled your personal information, please contact us at:

Email: info@bjpdetailing.com
Phone: 0457 677 291
Address: 6 Seismic Ct, Rowville VIC 3178

We will review your concern and aim to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act 1988 applies, you may contact the Office of the Australian Information Commissioner through www.oaic.gov.au.

10. Third-party websites

Our website may contain links to third-party websites or services. BJP Detailing is not responsible for the privacy practices, content or security of those external services. We recommend reviewing their privacy policies before providing personal information.

11. Changes to this policy

We may update this Privacy Policy when our services, website practices or legal obligations change. The latest version will be published on this page with the updated date.